Effective Date: November 16, 2024
Welcome to Kraken Games Lab (“we”, “our”, “us”). Please read our No Refunds Policy carefully before making a purchase from our website. By completing a purchase, you agree to be bound by the terms and conditions outlined below.
All sales are final. We do not offer refunds for any products or services purchased from Kraken Games Lab. This policy applies to all purchases made on our website, including but not limited to:
While we maintain a strict no refunds policy, we understand that exceptional circumstances may arise. If you experience an issue with your purchase, please contact our customer support team at info@krakengameslab.com or call us at 844-648-2400 within 14 days of your purchase. We will review your request and determine if a resolution can be provided, which may include:
Please note that exceptions are granted at our sole discretion and may require documentation or evidence of the issue.
We reserve the right to modify this No Refunds Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications constitutes your acceptance of the updated policy.
If you have any questions or concerns about our No Refunds Policy, please contact us at:
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